Accessibility Statement for House Clearance Euston

We are committed to making our Euston house clearance and property removal services accessible to everyone. This statement explains how House Clearance Euston and related services aim to meet recognised accessibility standards, the measures we have taken, and how you can request additional support. Our commitment covers customers across the Euston area and nearby neighbourhoods, including those requiring adapted access, visual or hearing support, and alternative communication methods.

We have designed our site and service materials to be compatible with assistive technologies and to support clear navigation for people using screen readers or keyboard-only interaction. Our approach to accessibility is ongoing: we review procedures, update materials, and train staff regularly so that every house clearance in Euston is delivered with dignity and inclusion.

To ensure practical accessibility when arranging an Euston house clearance, we maintain clear signage, accessible pickup procedures, and staff who can provide step-by-step assistance. During on-site visits we prioritise safe, unobstructed access and use of non-slip ramps or lift assistance where needed. We also provide accessible appointment confirmations and paperwork in multiple formats to support different needs.

Our website and digital booking systems are built with accessibility in mind. We aim for WCAG 2.1 Level AA compliance, which includes improved contrast ratios, resizable text, and predictable navigation patterns. We also run automated and manual testing to validate conformance and to identify continuous improvements for our Euston clearance pages and online forms.

Key accessibility features

The features we prioritise for Euston house clearance customers include:

• Screen-reader support — semantic HTML, ARIA where appropriate, and labelled forms to assist customers using screen readers.
• Keyboard navigation — all interactive controls and booking workflows are operable via keyboard without requiring a mouse.
• Readable content — clear headings, consistent layout and language; the option to increase text size and adjust visual contrast.

We also ensure that images used in our online materials include descriptive alt text and that documents provided for house clearance in Euston are exported in accessible PDF or alternative formats when required.

We recognise that automated testing cannot capture every real-world accessibility need. Our staff receive training on disability awareness and inclusive customer service, and field teams carrying out Euston property clearances are briefed on how to support mobility, sensory, and cognitive needs during door-to-door visits. If you need an interpreter, large-print paperwork, or alternate appointment arrangements, please let us know through the contact channels listed on this site so we can make reasonable adjustments.

If you encounter any accessibility barriers while using our digital services or during an on-site house clearance in the Euston area, we want to hear about it. We log accessibility issues, prioritise fixes that affect multiple users, and schedule changes to improve usability. Reporting helps us allocate resources effectively and improve compliance with WCAG 2.1 AA standards.

Contact for accessibility requests: If you require additional support or an alternative format for any material related to house clearance Euston services, please contact our accessibility team via the contact options provided on this site. We will acknowledge your request, discuss reasonable adjustments, and aim to respond within a clear timeframe. Our goal is to ensure that every customer in Euston receives a respectful, accessible service.